Refund & Withdrawal Policy

Last Updated: 10/5/2025

1. General Policy: All Transactions Are Final

Due to the irreversible and permanent nature of blockchain transactions, we have a strict, universal no-refund policy. All transactions conducted on or in relation to the $BULL project are final and cannot be reversed or refunded. This applies to token purchases, contributions to the Bull Reserve, and any bets placed in the casino or other games.

2. Casino & Gaming Wagers

All bets, wagers, and any other form of 'play' in the $BULL Casino or any PvP games are final the moment they are confirmed on the blockchain or in our backend system. Winnings and losses are determined by the immutable logic of the smart contracts or game servers and are non-negotiable. We do not and will not offer refunds for losses incurred during gameplay, under any circumstances, including accidental bets.

3. User Error and Personal Responsibility

We are not responsible for and will not provide refunds for any losses resulting from user error. This includes, but is not limited to: sending tokens to an incorrect address, losing access to your wallet or private keys, making a mistake in a bet amount, or any other action resulting from a misunderstanding of the user interface or blockchain technology.

4. Technical Issues and System Malfunctions

In the rare event of a verifiable technical issue or bug on our platform that directly results in a loss of funds, the creator may, at their sole and absolute discretion, consider providing compensation. This is not a guarantee and will be evaluated on a case-by-case basis. Issues related to the underlying Solana blockchain network (e.g., network congestion, validator issues) or third-party services (e.g., wallet provider issues) are outside our control and are not covered by this.

5. No Refunds for Market Volatility

The value of $BULL is highly volatile. We will not provide refunds or compensation for any losses incurred due to fluctuations in the token's market price.